The Jones Company once again achieved excellent results in the Woodland, O’Brien & Associates survey, released in October. The company’s “Would Recommend” rating was 96%, up from 94% in the last report, and the “Would Recommend with Enthusiasm” rating was 81%, up from 72% last year. The survey also revealed that one out of every three customers were referred from a friend. These results indicate extremely strong customer support and satisfaction.

“Knowing that our customers are so enthusiastic about referring us pleases me to no end,” says Richard Chapman, President of The Jones Company. “Our dedicated team of professionals work together so well to make the home buying experience as positive as possible. To have the research prove our efforts are successful is rewarding for the entire company.”

Woodland, O’Brien is a research and consulting firm which works with major homebuilding companies throughout the US and abroad, evaluating each company’s standing with their home buying customers. Woodland, O’Brien has been a leader in customer satisfaction research and development of the most successful customer handling strategies in the industry for over 20 years.The Jones Company is celebrating its 81st year in business, and has built nearly 3000 homes in Middle Tennessee since 1995. For more information, please call The Jones Company at (877) 845-6637.